Recently, an immigration consultancy specialising in Singapore PR applications, Pxxx Immigrations, has recently faced scrutiny from CASE (Consumers Association of Singapore). Between January 1, 2020, and September 30, 2024, CASE received 58 complaints about the company. The complaints highlighted several issues:
- Misleading Success Rates: Consumers reported that a few Immigrations misled them about the likelihood of their PR applications being approved. The company falsely guaranteed high success rates to attract clients.
- Aggressive Sales Tactics: The company’s consultants applied undue pressure on potential clients, urging them to sign up for their packages. Techniques included emphasizing time urgency and offering discounts and installment payment plans to coerce quick decisions.
- False Promises: XXXX Immigrations made exaggerated claims about their connections and influence over the application process, misleading consumers about their chances of success.
These practices violated the Consumer Protection (Fair Trading) Act (CPFTA), which prohibits false or misleading claims and undue influence on consumers.
No agency can guarantee a 99% success rate
The approval process is stringent and depends on various factors, including the applicant’s qualifications, background, and alignment with Singapore’s immigration policies.
Read reviews, seek recommendations from trusted sources, and inquire about their track record.
Agencies that make false promises or market themselves with exaggerated success rates may employ other misleading practices as well. This could include hidden fees, poor communication, subpar services, and aggressive sales techniques that pressure consumers into signing up for packages. Be wary of any agency that tries to rush you into a decision—your purchase should only be made if you genuinely believe it will be helpful.
A trustworthy agency will provide clear information about the application process, potential challenges, pricing, and realistic chances of success. At SGTI, we refrain from making unfounded guarantees just to secure your business. We focus on providing accurate information and realistic expectations.
One such incident is a fake business profile under the name “Singapore Trace Immigration Network” that was misleading individuals with false promises, including guarantees of a 99% success rate and claims of knowing ICA officers. Please be cautious—Singapore Trace Immigration (SGTI) does not offer such guarantees or claims.
To verify any profile claiming to be associated with SGTI, please contact us directly at our official number: +658802 6440. This is the only number associated with our company.
SGTI operates as a single business entity at: 10 Anson Road, International Plaza, #33-03, Singapore 079903
We do not have subsidiary companies. Be wary of any other entities claiming association with us.
Important Points to Note:
- SGTI will never request payments without a contract.
- Our pricing is transparent and listed on our website.
- We are open to meetings in person or via Zoom with video.
- Overpromise of 99% success rate
For verification, SGTI maintains a single profile on all social media platforms and our official website:
- Website: sgti.com.sg
- Facebook: Singapore Trace Immigration
- LinkedIn: Singapore Trace Immigration (SGTI)
- Instagram: Singapore Trace Immigration
- 小红书 XHS: Profile
We have reported these fake profiles to the authorities to address the matter seriously. We urge our peers in the immigration industry to be aware of scams under immigration consultants and do their due diligence.
